Definition: support: n. After-sale handholding; something many software vendors promise but few deliver. To hackers, most support people are useless -- because by the time a hacker calls support he or she will usually know the software and the relevant manuals better than the support people (sadly, this is not a joke or exaggeration). A hacker's idea of `support' is a tjte- `-tjte with the software's designer.
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Source: Jargon Dictionary / Linux Dictionary V 0.16
http://www.tldp.org/LDP/Linux-Dictionary/html/index.html
Author: Binh Nguyen linuxfilesystem(at)yahoo(dot)com(dot)au
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