| Red Hat Linux 9: x86 Installation Guide |
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C.3. Scope of Red Hat Support
Red Hat, Inc. can only provide installation assistance to customers who have purchased an Red Hat Linux boxed set and/or an official Red Hat OEM partner kit. If you have obtained Linux from any other company, you must contact that company for support. Other companies include:
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Wiley Publishing, Inc.
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Macmillan
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Sams/Que
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Linux Systems Labs (LSL)
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Mandrake
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CheapBytes
Additionally, Red Hat Linux obtained via any of the following methods does not qualify for support from Red Hat
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Red Hat Linux PowerTools Archive
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Downloaded via FTP on the Internet
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Included in a package such as Motif
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Copied or installed from another user's CD
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A CD (or CD set) included in a Linux book or other publication
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