6.6. Saved Games
If your game allows for saved games, then sending the author a copy of the saved game is useful because it helps the tech reproduce whatever is going wrong. For commercial games, this option is more fruitful than sending a core file or call stack since commercial games can't be recompiled to include debugging information. You should definitely ask before sending a save game file because they tend to be long, but gaming companies usually have lots of bandwidth. Mike Phillips (formerly of Loki Software) mentioned that sending in saved games to Loki is definitely a good thing.
Needless to say, this only applies if your game crashes reproducably at a certain point. If the game segfaults every time you run it, or is incredibly slow, a saved game file won't be of much help.
* License

