16.6.3. You Can Connect to the Remote Site, but the Chat Script Fails
Look at the text you receive from the remote site. If it's garbled, you might have a speed-related problem. Otherwise, confirm that it really agrees with what your chat script expects. Remember, the chat script starts with an expect string. If you receive the login prompt and send your name, but never get the password prompt, insert some delays before sending it, or even in between the letters. You might be too fast for your modem.