Confirming problems
If a bug is marked as Unconfirmed, it is helpful for you to try to reproduce the problem and record the results in Malone. If you are able to confirm the problem, you may change the status to Confirmed. If you are unable to confirm the problem, that is also useful information that should be recorded in a comment.
Forwarding bugs upstream
You can forward bugs to the authors of the software (upstream), if
-
you made sure that the bug doesn't occur because of Ubuntu related changes
-
the change is too hard to be fixed by yourself or anyone else on the team
If you do this, be sure to include all the necessary information, such as
-
how to reproduce the bug
-
which version is used (which version of dependent libraries, if the bug indicates problems there)
-
who reported it
-
where the whole conversation can be found
Make sure to also create a bug watch in Malone for this bug.
* License
